Over the weekend I was traveling down to Florida and on the way home I didn't have food packed for myself and we had to stop and eat fast food (gasp!). Now before you go freaking out that I gave my kids the nasty food... I had packed for them. I know some of you were starting to go into complete shock. You can breathe easier now. :)
I stopped at Wendy's and looked over the menu. Jr. Bacon Cheeseburger sounded good because it comes with lettuce, tomato, and mayo. Only I don't eat pork. Could order it without bacon, but that would be just a regular cheeseburger, right? Not at Wendy's... a regular cheeseburger is similar to Mickey D's with just ketchup, mustard, pickles. I really wanted the other toppings. So I decided to order a Jr. Bacon Cheeseburger with no bacon. The cashier was so confused. I mean really confused. I explained to her that I wanted the toppings and she said I could just order a cheeseburger deluxe. Only... a cheeseburger deluxes is: $1.49. And a Jr. Bacon Cheeseburger is: 99 cents.
Ummm... I'll take the Jr. Bacon Cheeseburger - no bacon. Well... all hell broke loose in that Wendy's when she put that order through. WHAT? A Jr. Bacon Cheeseburger without the bacon? Can we do that? But isn't that just a cheeseburger? Why doesn't she want the bacon? Isn't that just a single cheeseburger? Manager gets involved and is just as confused. Just make the freakin' sandwich for heaven's sake.
I left my friend Kat to bring the order out for us. After my exit they proceeded to go nuts on her about my order. She just shrugs her shoulders. I think they might have thrown the food at her, but there were other guests in line behind her.
I know I was the one ordering... but this really didn't seem all that complicated to me. Make the sandwich and don't put bacon on it. I'm the paying customer -- shoot -- it's not like I asked for an additional discount for leaving the bacon off! It was so funny. Kat and I laughed about it for a good 10 miles down the road. She thinks that a rule was made at that Wendy's right after I left that no one can order the Jr. Bacon Cheeseburger without bacon. She's probably right. :)
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6 comments:
You're good Rachel....I mean really good! :) I'm proud of ya!
I love it!! It sounds very familiar to the time I tried to order a $5 footlong tuna from Subway without tuna on half (the full story is on my blog). I nearly shut down the store!! On one hand I laugh and on the other I grow ever more concerned with the brains of some people:)
that is so funny! Silly people!
http://inlehmansterms.wordpress.com/2008/06/08/whatever-happened-to-logic/
I hope that works!
That is hilarious! As someone whose life has been intangled in the food industry for well, my whole life, I must say... "the customer is always right" I don't see why it was so confusing. We get requests like that all the time at Arby's, no bacon, no cheee, no bun. Just make the sandwich the way the customer ordered it. If anything you might politely re-itterate to the customer exactly what will still be included on their order, but don't question their choice in what they are ordering. I guess it also just goes to show the importance of the people who are taking orders to actually KNOW the menu and the differences between each product.
I've got another one for you. Years ago I was on the adkins diet. I pulled up to Dairy Queen and ordered a cheeseburger with no bun or toppings. (carbs) You would have thought I was a freak. 2 other people came to the window to see what woman ordered no bun or toppings.
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